FAQs

Car warranty scams do exist and target unsuspecting vehicle owners. These scams often begin with automated or pre-recorded calls asking you to provide basic information to continue the conversation. During the call, the scammer typically impersonates an auto manufacturer or insurance company, claiming your warranty or insurance is expiring soon. They'll request personal information that will be used for fraudulent purposes. In some cases, these scammers may already have specific details about your vehicle to appear legitimate.

Unfortunately, recovering your personal information or money after falling victim to a car warranty scam is extremely difficult. We recommend filing a complaint with the Federal Communications Commission (FCC) or Federal Trade Commission (FTC). If you made payments, contact your bank immediately to dispute any charges. It's also advisable to consider enrolling in a credit monitoring service to protect yourself from further fraud attempts.

According to regulatory investigations, the fraudulent auto warranty calls that deceive customers into revealing financial and personal information are primarily linked to an operation allegedly run by Roy Cox Jr., Aaron Michael Jones, and Sumco Panama companies. These entities have been identified by authorities as major sources of these deceptive practices.

It indicates an issue with your engine or emissions system. The problem can range from minor (like a loose gas cap) to more serious concerns that require diagnostics.

The ABS (anti-lock braking system) light signals a problem with the system that helps prevent wheel lockup during braking. Your regular brakes may still function, but safety could be reduced.

This light points to a fault in the airbag system, which may prevent airbags from deploying properly in an accident.

It usually indicates a problem with the charging system, such as a failing alternator, loose connections, or a weak battery.

This warns of low oil pressure, which can cause serious engine damage if not addressed promptly.

It may indicate low brake fluid, worn brake components, or that the parking brake is still engaged.

This light alerts you to low tire pressure or a possible leak, which can affect handling and fuel efficiency.

It signals that your engine is overheating and needs immediate attention to prevent damage.

Some lights require immediate attention, while others can wait briefly—but it’s always best to have your vehicle inspected as soon as possible to avoid further issues.

It depends on the light. Critical warnings like oil pressure or overheating mean you should stop driving, while others may allow limited driving until you can schedule service.