- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
My mini bike broke down as they were closing and they let me use 2 wrenches to fix it. These guys are amazing and would recommend them to anyone. Thanks guys for being there when I needed you the most
Great local place with high quality customer service and friendly atmosphere. I felt like I had known them for a while and am happy I made the choice to have these guys work on my vehicle rather than the dealership. The dealership isn't half as personable and they're not always looking out for your best interest. I feel like In & Out IS looking out for best interest of their customers. Thank you!