CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Partners

ACDelco
IDENTIFIX
TECH-NET
ASE Master Technician
West Creek Finance
Bolt On Technology
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

I was extremely anxious about taking my car to any auto shop due to terrible reviews and past bad experiences. However, upon the recommendation to check out In and Out Auto, I'm incredibly grateful that I did. Bryan promptly responded to my initial email and scheduled an appointment for me just two days later. He explained everything thoroughly and got quotes to me right away. I really appreciated the quick inspection text I received while my car was in the shop, covering basic things I may need to address soon, but without any pressure. It's evident that they genuinely care about their customers. What really topped off my experience was when I got into my car to leave, I noticed that they had fixed my broken door handle, which had been broken for months, with no additional fee, and I didn't even have to ask! I will for sure be back! quotes-image
, 02/08/2024
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I'm so glad I got a used car inspected here before purchasing. The dealer was asking 2k above Kelly Blue Book value and it needed at least 4k in repairs. Staff at In and Out Auto Care were super friendly and helpful and gave us the information we needed to decide whether or not to purchase the car we were looking at (WE DID NOT of course).quotes-image
, 10/03/2023