- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I called for them to put my plates on my new car. They were really sweet and helpful. The auto shop I called previous to calling them were extremely rude to me and unfriendly. Paul and dean were extremely helpful and pleasant. I will definitely remember this shop for the future & highly recommend them.
Helpful Mechanics!Gladstone, OR
Best service, fast, reasonable, and Dean was in the office and brightened my day.
Local Auto Repair in GladstoneGladstone, OR