Customer Reviews

Excellent staff and service

blackbirdmenagerie

Helpful even when they weren't able to help on the issue and kept us from spending too much money. Affordable and reliable.

James Frankel

This place is really awesome. They have worked on multiple cars for me and my family. They are great with communication. I also have never had to return for the same problem after they have fix it. It an honest shop.

Jessica Deming

Best place ever!! They take care of our ICE and EV cars. We love this place!

G.T. Harris-Kopkau

If you want to give your car into honest and trustful hands, look no further! We recently moved from Europe and had bad luck buying a rusty car, which they found out during a thorough inspection and kept us updated about every step of the process. In the end, instead of talking us into (very) costly repairs, they suggested to sell it and gave us invaluable tips and recommendations. This will be my go-to shop in Portland now. Big shout-out to Brian and the entire team!

David Engel

I’ve been here twice. Both times I was dealing with Brian. And they are truly an amazing and compassionate auto shop. The first time I brought my car in was to get my alternator replaced, and it was the cheapest out of all the other auto shops in my area. So they aren’t out trying to charge outrageous prices. That was a pretty cut and dry experience, they fixed my car at a great price, and my alternator is still going strong. What really blew me away with this auto shop was the experience I had with them today. I brought my car in thinking that I had a leaking coolant hose which is usually a cheap fix but Brian ended up telling me that it was actually the entire coolant reservoir that needed to be replaced, making it $200 more expensive than what I thought I was going to be paying. The shop understood my situation and showed me complete compassion today that I couldn’t even believe. Totally saving my livelihood. Will recommend to others. 5/5

Edie D

I was extremely anxious about taking my car to any auto shop due to terrible reviews and past bad experiences. However, upon the recommendation to check out In and Out Auto, I'm incredibly grateful that I did. Bryan promptly responded to my initial email and scheduled an appointment for me just two days later. He explained everything thoroughly and got quotes to me right away. I really appreciated the quick inspection text I received while my car was in the shop, covering basic things I may need to address soon, but without any pressure. It's evident that they genuinely care about their customers. What really topped off my experience was when I got into my car to leave, I noticed that they had fixed my broken door handle, which had been broken for months, with no additional fee, and I didn't even have to ask! I will for sure be back!

Dawn Hilley

Miscellaneous Services

I'm so glad I got a used car inspected here before purchasing. The dealer was asking 2k above Kelly Blue Book value and it needed at least 4k in repairs. Staff at In and Out Auto Care were super friendly and helpful and gave us the information we needed to decide whether or not to purchase the car we were looking at (WE DID NOT of course).

Juniper Kilpatrick

European & Import Vehicle Repair

Went to In and Out for the first time, had them service my Toyota 4 Runner. Did a great job in a timely fashion, good communication along with suggestions to prevent issues down the road. New to the area so was glad to have this recommendation, will be back.

Randy Buzza

I have to say this shop is amazing! They are honest, kind and so welcoming. They are so honest every time I go in. I had work done today and was super satisfied. I would not go anywhere else.

Cynthia Hanson

Best shop in town hands down. I've been to many mechanic shops throughout the years and none have treated me with more respect, honesty and integrity then the guys at In and Out. Dan the owner runs a tight ship and you can expect the highest quality of service. Bryan the service advisor is always a pleasure to work with. He keeps me up to date on everything that is needed whenever I bring my cars in and gives me all the information needed to make the right decisions. I'm blessed to have found these guys and I consider them all great friends. If there is anything I need automotive related I wouldn't hesitate to call these guys and I will continue to recommend everyone I know!

Andy Aimone

My mini bike broke down as they were closing and they let me use 2 wrenches to fix it. These guys are amazing and would recommend them to anyone. Thanks guys for being there when I needed you the most

Craig Miller

Great local place with high quality customer service and friendly atmosphere. I felt like I had known them for a while and am happy I made the choice to have these guys work on my vehicle rather than the dealership. The dealership isn't half as personable and they're not always looking out for your best interest. I feel like In & Out IS looking out for best interest of their customers. Thank you!

Tyller Perry

Miscellaneous Services

I brought in a car for a pre-purchase inspection from a nearby used car dealer. Bryan from In and Out said they were really busy, and I almost went to another shop because I wasn't sure if they could get it back to me in time, but they were able to fit it in. They called me earlier than expected and gave me good advice on the car. They were very reasonable about the price and I would 100% recommend to anyone in the area to come to In and Out. I will definitely be bringing other cars to them.

Butter Mouth

I have three cars, I I trust my car service to In and Out Auto for all three. Enough said. There really good people!

Peter Corvi

Great people and friendly atmosphere. I'll go back when needed.

Karen Snowley

Fair prices, good service, quick turnaround for basic services. Will definitely continue bringing my vehicle here.

Holland Tracey

Was very pleased with their customer service and repairs.

Kay Flaxster

These guys were on it! Noted any and all issues related to a thorough service. Very happy with the service.

Richard Tillich

Outstanding in Knowledge, Workmanship, Integrity & Affordability! Both my Mother and I have relied on "In and Out" for our total car care for well over 100,000 miles. From major car repairs to chasing down an elusive intermittent problem, they have done it. Dan, Brian and team are personable and attentive while still being efficient. I've learned that knowing your car is reliable removes so much stress from your life. You and your Car deserve the best. Call "In and Out"

Liz Williams

Fast, friendly, fair prices and honest people.

Jenny Lackey

The guys at In and Out Auto Care are true professionals that go the extra mile to help their customers. Brian and Dan take the time to explain what is needed in detail. These guys are honest and affordable everything you want in a mechanic. A step above other shops in the area.

Matt H

Fantastic from start to finish! Brian is excellent! Great work, great prices, right down the street too! They are our go-to for our cars!! Oh, and Fox Towing is amazing if you need them!!

G.T. Harris

Always have good service and great prices

Scott Johnson

Had our A/C compressor and rear brakes replaced and they were super informative as to what they were going to be doing to our car. Their estimate was cheaper than the dealers and about 4x faster turnaround as well! We will be coming back for sure!

Colin Virshup

Very helpful, up front staff. Decent pricing. Reliable, everything you need in a mechanic

christopher mangan

Reliable and Honest

Just in for a routine oil change. They know me and always make me feel welcome. And they always work with me on scheduling repairs to fit my time line.

Linda S.

Highly Recommended

Dan and Wayne have worked on several of my and my family's vehicles. They always get the job right and can be trusted to do excellent work . I'm a grandma on a fixed income and at my last visit they went over my van and told me everything was working fine when I've been told by another place I needed to replace the thermostat and I didn't and they save me money and did not charge me! These men have integrity and honesty! I highly recommend In and Out for your vehicle's service needs!

Jo-Ellen W.

Best Auto Shop

Dan and team have always been honest and never try to take advantage to make an extra buck. Appreciate their honesty and reliability and know that I feel safe to get in my car after it has been in their shop. Thank you Dan and team!!!

Corinne M.

Fast and Courteous

As always, had a good experience at In and Out Auto Care. Brian was polite on the phone and got me in when I needed the appointment. I don't have the newest of cars, but these guys treat it as if it were a new one. Thanks, guys. Keep up the good work.

Linda S.

Trustworthy Auto Shop

As a single woman I look for a shop that is honest and stands behind their work. Love these guys!

Gloria F.

Friendly Staff

I talked to their new employee, Brian, in setting up the appointment and met him when I came in. Very friendly and knowledgeable about auto repairs. I asked him several questions about the car and he was able to explain what was going on. The oil change was done in a timely fashion , and as always they are a good to work with.

Marti D.